| Event Profile | |
| Class/ Online | Classroom |
| Date | 20 - 21 December 2027 |
| Time | 9am to 5pm |
| Venue | Holiday Inn Atrium Singapore (Halal Certified) 317 Outram Road Singapore 169075 |
| Fee | 9% GST will apply SGD 1100.00For Member SGD 1045 |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) 17 - 18 Dec 2026 2) 22 - 23 Apr 2027 3) 22 - 23 Jul 2027 4) 4 - 5 Nov 2027 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
- Learn Claude, the AI tool people around the world trust to get real work done.
- Claude: the No. 1 choice for thoughtful, reliable AI
Most people have learned to ask AI a question. Fewer have learned how to hand AI real work.
This 2-day hands-on workshop shows you how to use
Claude to work with documents, data, plans and workplace tasks - not just generate text.
You will work with real workplace tasks and work scenarios throughout the workshop.
FREE 1-Month Claude Subscription for Workshop Participants!
Participants who register for the 2-day workshop will enjoy a FREE 1-month Claude Pro - For everyday work subscription, sponsored by CCISG.
Prerequisites
Note: Techniques taught are transferable to other approved AI tools used by your organisation.
- Claude: the No. 1 choice for thoughtful, reliable AI
Most people have learned to ask AI a question. Fewer have learned how to hand AI real work.
This 2-day hands-on workshop shows you how to use
Claude to work with documents, data, plans and workplace tasks - not just generate text.
You will work with real workplace tasks and work scenarios throughout the workshop.
FREE 1-Month Claude Subscription for Workshop Participants!
Participants who register for the 2-day workshop will enjoy a FREE 1-month Claude Pro - For everyday work subscription, sponsored by CCISG.
- Subscribe to Claude through the official website: https://claude.com/pricing
- WhatsApp 9834 7198 with your PayNow details to arrange reimbursement of your one-month subscription fee.
- Important: Remember to cancel your subscription before the next billing date to avoid additional charges.
Prerequisites
- Basic experience using an AI chatbot such as ChatGPT or Claude
- No coding or technical background required
- Bring Your Own Laptop (BYOD): Participants must bring an internet-enabled laptop for hands-on exercises using Claude (https://claude.ai).
- Bring 2 work documents, 1 set of data or feedback, and 1 recurring work task you would like to improve
Note: Techniques taught are transferable to other approved AI tools used by your organisation.
Objective
By the end of the workshop, you will be able to:
- Write and refine workplace documents in your own voice
- Analyse long reports, policies, PDFs and feedback
- Turn data and survey responses into useful insights
- Use Claude to challenge plans, compare options and identify risks
- Create timelines, tables, presentations and other workplace deliverables
Outline
DAY 1 — WRITE & ANALYSE
1. Getting Started with Claude
Understand Claude, Projects and Artifacts—and where AI fits into your work.
2. Prompting That Holds Up at Work
Learn a reusable approach for giving Claude the right context, task and format.
3. WRITE — Documents That Sound Like You
Create and improve emails, reports, minutes, announcements and other workplace content.
4. ANALYSE — Long Documents
Work with reports, policies and PDFs to find actions, deadlines, obligations and contradictions.
5. ANALYSE — Data & Feedback
Turn survey responses, spreadsheets and feedback into themes, tables and charts.
6. VERIFY — Trust, Check or Reject
Learn how to spot errors, verify AI output and work safely with sensitive information.
DAY 2 — PLAN & CREATE
7. PROJECTS — Set Up Once, Stop Repeating Yourself
Create a Claude Project for work you repeat regularly.
8. PLAN — A Thinking Partner, Not an Answer Machine
Use Claude to challenge plans, identify risks, explore dependencies and compare options.
9. CREATE — From Messy Material to Finished Deliverable
Turn rough material into structured documents, tables, presentation content and other useful outputs.
10. CREATE — Build a Working Tool Without Coding
Create simple calculators, trackers or quizzes.
11. CAPSTONE — Your Own AI Workflow (Bonus, if time permits)
Redesign one real task from your own role using an AI-assisted workflow.
12. Review, Q&A & Next Steps
1. Getting Started with Claude
Understand Claude, Projects and Artifacts—and where AI fits into your work.
2. Prompting That Holds Up at Work
Learn a reusable approach for giving Claude the right context, task and format.
3. WRITE — Documents That Sound Like You
Create and improve emails, reports, minutes, announcements and other workplace content.
4. ANALYSE — Long Documents
Work with reports, policies and PDFs to find actions, deadlines, obligations and contradictions.
5. ANALYSE — Data & Feedback
Turn survey responses, spreadsheets and feedback into themes, tables and charts.
6. VERIFY — Trust, Check or Reject
Learn how to spot errors, verify AI output and work safely with sensitive information.
DAY 2 — PLAN & CREATE
7. PROJECTS — Set Up Once, Stop Repeating Yourself
Create a Claude Project for work you repeat regularly.
8. PLAN — A Thinking Partner, Not an Answer Machine
Use Claude to challenge plans, identify risks, explore dependencies and compare options.
9. CREATE — From Messy Material to Finished Deliverable
Turn rough material into structured documents, tables, presentation content and other useful outputs.
10. CREATE — Build a Working Tool Without Coding
Create simple calculators, trackers or quizzes.
11. CAPSTONE — Your Own AI Workflow (Bonus, if time permits)
Redesign one real task from your own role using an AI-assisted workflow.
12. Review, Q&A & Next Steps
Who should attend
This workshop is suitable for:
- Executives, managers and officers
- Polytechnic and ITE staff
- Lecturers and curriculum teams
- HR and operations professionals
- Communications, planning and policy teams
- Administrative and programme staff
- Professionals who already use AI but want to go further
- Teams looking to develop a more consistent way of working with AI
Methodology
This is a hands-on, practical workshop.
You will learn through:
You will learn through:
- Live trainer demonstrations
- Guided hands-on exercises
- Your own workplace documents and tasks
- Peer review and comparison
- Practical workplace scenarios
- You will leave with a personal prompt library, configured Project and working tool that you can continue using after the workshop.
Charmaine Lee's Profile
Charmaine is a dynamic trainer with over a decade of experience helping professionals embrace a growth mindset through creativity and technology. Known for her clear, engaging, and hands-on teaching style, she is the go-to trainer at CCISG for innovation, AI, and design-focused workshops.
Her bestselling CCISG course — Unlocking the Power of ChatGPT: Your AI Assistant at Work — has helped hundreds of professionals boost productivity, streamline content creation, and confidently integrate AI into their daily tasks. Charmaine is also highly sought after for her expertise in visual communication, especially through tools like Canva and PowerPoint, making her workshops both practical and immediately applicable on the job.
Beyond her public workshops, Charmaine has led global curriculum projects for organisations such as The World Bank, Schneider Electric (France HQ), and the ASEAN-Korea Cooperation Fund, adapting content to fit both corporate and regional contexts.
Whether you're looking to master AI prompting, design compelling visuals, or tell powerful stories with digital media, Charmaine’s workshops deliver the skills and creative confidence today’s professionals need.
Her bestselling CCISG course — Unlocking the Power of ChatGPT: Your AI Assistant at Work — has helped hundreds of professionals boost productivity, streamline content creation, and confidently integrate AI into their daily tasks. Charmaine is also highly sought after for her expertise in visual communication, especially through tools like Canva and PowerPoint, making her workshops both practical and immediately applicable on the job.
Beyond her public workshops, Charmaine has led global curriculum projects for organisations such as The World Bank, Schneider Electric (France HQ), and the ASEAN-Korea Cooperation Fund, adapting content to fit both corporate and regional contexts.
Whether you're looking to master AI prompting, design compelling visuals, or tell powerful stories with digital media, Charmaine’s workshops deliver the skills and creative confidence today’s professionals need.
